Housinova

Privacy Policy

1. Introduction

HOUSINOVA REAL ESTATE L.L.C ("Company," "we," "us," or "Housinova") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you interact with us. By using our services, you consent to the collection and processing of your information as described in this policy.

2. Consent to Data Processing

By interacting with Housinova through our website, WhatsApp, and social media channels, you confirm that you have reviewed this Privacy Policy, understand its contents, and accept its terms. If you do not agree with our policies and practices, please refrain from using our services.

3. Sources of Personal Data

We collect personal data from various sources, including but not limited to:

  • **Website Forms**: Information submitted through inquiry forms and contact requests.
  • **WhatsApp & Social Media**: Interactions through our official WhatsApp number and social media platforms.
  • **Direct Communication**: Emails, phone calls, and direct inquiries.

4. Information We Collect

To provide our services, we may collect and process the following types of personal information:

  • **Contact Details**: Name, phone number, and email address.
  • **Identification Data**: If required for transactions, we may collect ID copies and proof of residence.
  • **Communication Records**: Emails, WhatsApp conversations, and call logs related to our services.

5. Purpose of Data Collection & Usage

We use the collected information for the following purposes:

  • - To identify and communicate with potential clients.
  • - To provide property recommendations and investment opportunities.
  • - To facilitate agreements and transactions.
  • - To send marketing updates and promotional offers (with the option to opt out).
  • - To comply with legal and regulatory requirements.
  • - To enhance our customer service and improve our business operations.

We may share information with third parties such as property developers, financial institutions, and government authorities when legally required or necessary to fulfill a transaction.

6. Data Storage & Retention

Your personal information is securely stored on internal servers within the UAE. We retain data only for as long as necessary to provide our services and comply with legal obligations. If you withdraw your consent or no longer require our services, we will delete your personal information unless required to retain it by law.

7. User Rights & Consent Withdrawal

As a user, you have the right to:

  • - Request access to your personal data.
  • - Request correction or deletion of your data.
  • - Withdraw consent for marketing communications
  • - Object to or restrict the processing of your data.

If you wish to exercise any of these rights, please contact us at **info@housinova.com**.

8. Updates to Privacy Policy

Housinova reserves the right to modify this Privacy Policy at any time without prior notice. Please check our website periodically for updates.

9. Contact Information

If you have any questions about this Privacy Policy or our data handling practices, you may contact us at:

  • Email**: info@housinova.com
  • Phone**: +971565836666
  • - Withdraw consent for marketing communications
  • Address**: Office 4, Dubai Investment Park First, Dubai, UAE
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